About the Role
The Service Coordinator plays a vital role in supporting families and children by facilitating access to essential services and resources. This position involves working closely with families, social workers, and service providers to ensure the delivery of comprehensive support tailored to the unique needs of each child and family. The ideal candidate will possess a strong understanding of family law, child welfare, and crisis management, along with excellent communication skills.
Duties:
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Coordinate services for families involved in child welfare cases, ensuring timely access to necessary resources.
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Conduct assessments to identify the needs of children and families, developing individualized service plans.
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Collaborate with social workers, childcare providers, and behavioral health professionals to facilitate effective service delivery.
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Manage conflicts through effective communication and conflict resolution strategies.
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Provide crisis intervention support to families in need, ensuring safety and well-being.
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Maintain accurate records of service coordination activities and case progress.
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Serve as a liaison between families and various service agencies, advocating for the best interests of children.
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Stay informed about community resources and services available for families in crisis.
Skills
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Strong knowledge of family law and child welfare practices.
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Excellent conflict management abilities to navigate challenging situations effectively.
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Experience working within child protective services or similar environments.
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Background in childcare or behavioral health is highly desirable.
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Proficient in crisis management techniques and crisis intervention strategies.
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Experience working with children in various capacities is preferred.
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Strong interpersonal skills with the ability to build rapport with families and professionals alike.
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Exceptional organizational skills to manage multiple cases simultaneously.
Requirements
Bachelor's Degree or equivalent in a related field.
Bilingual (Written and verbal fluency) in Spanish/English strongly preferred; Bicultural strongly preferred
Ability to objectively advocate for the needs/rights of others
Positive attitude and proactive approach to problem-solving a must.
Excellent verbal and written communication skills.
Exceptional organizational, documentation and data-tracking skills
Previous experience providing advocacy services to crime victims is strongly preferred.
Previous experience working on women’s and/or human rights issues, addressing sexual violence/gender‐based violence, and working with diverse populations, including LGBTQ communities strongly preferred.
Ability to respond in a timely manner to Partners Against Violence Partner hospitals, Redlands Community Hospital, and Eisenhower Medical Center.
Completion of a 52-hour Crisis Response Training within 30 days of hire is required; previous completion of the training is very strongly preferred.
About the Company
Partners Against Violence (formerly San Bernardino Sexual Assault Services) is an independent, not-for-profit organization dedicated to the healing and empowerment of sexual assault survivors throughout San Bernardino County and East Riverside County. Established in 1975, we now serve more than 4,500 survivors of sexual violence and their loved ones annually through our offices. Persons of color and LGBTQ+ persons are encouraged to apply. Partners Against Violence is an equal opportunity employer and does not discriminate on the basis of race, age, sex, gender identity, gender expression, national origin, sexual orientation, or disability in its procedures and policies.
Benefits:
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Dental insurance
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Employee assistance program
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Employee discount
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Health insurance
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Life insurance
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Mileage reimbursement
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Paid time off
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Parental leave
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Professional development assistance
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Retirement plan
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Vision insurance