Volunteer

A Volunteer Advocate, under the direct supervision of the Sexual Assault Response Team (SART) Coordinator, answers the crisis hotline, responds to emergency response callouts for sexual assault survivors, and assists with workshops/fairs at local schools and throughout the community.

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As a Volunteer Advocate, we ask you to:

• Commit to our agency for the duration of at least one year and are required to work a minimum of 24 hours per month (shifts are usually 12 hrs. each but shift options may vary depending on location).

• Attend our mandatory monthly training meeting which takes place every second Wednesday of the month from 6pm – 8pm (Currently our mandatory monthly trainings are taking place via Zoom but that is subject to change at any time and return to in-person meetings).

• Understand and agree to maintain standards of quality services to survivors of sexual assault and their families and will strictly observe the principles of confidentiality.

• Must give an official written two weeks’ notice when she/he wishes to resign prior to the expiration of their commitment.

• Follow all rules, regulations and guidelines that are set forth by the Office of Emergency Services and Partners Against Violence.

• Complete 46 hours of California Office of Emergency Services (CALOES) Crisis Counselor training to be certified regardless of educational background or experience in related fields.

• Submit all emergency response documentation, followed by Izzy call form, and sign electronic monthly timesheet.

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Role Details

• Crisis Line

  • Shifts are either 6pm – 6am or 6am – 6pm on 7 days of the week.

  • Volunteers are to be available during their shift, which can be on-site or remotely, excluding emergency response calls. 

  • Volunteers are to document all calls through our agency approved phone service system, Izzy Platform. 

  • Provide an end of shift summary to your SART Coordinator, by 10am the following business day. 

• Emergency Response

  • Respond to a hospital or law enforcement emergency outreach for a sexual assault survivor and provide advocacy services when needed.

  • Notify your support backup if you're responding to an emergency response and provide continuous communication throughout your shift. 

  • Provide a change of clothing, and hygiene kit for the survivor as needed. Supplies are provided through Partners Against Violence. 

  • Provide an agency approved informational/ resource folder.

• Community Events/Presentations

  • All community event and presentation details will be provided and scheduled by your SART Coordinator.

  • Arrive to all community events and/ or presentations on time.

  • Partners Against Violence authorized materials for community events and/ or presentations will be provided. 

  • Distribute presentations surveys and obtain signatures of those present.